Refund Policy
Last updated: October 20, 2026
Thank you for choosing Listo. Listo is a digital subscription service. If you are not completely satisfied for any reason, you can request a full refund within 30 days of your first payment.
30-day refund
- Email support@listotech.ai from the address on your Listo account within 30 days of your first payment. No reason required.
- This applies to your first purchase of a Listo subscription on any plan, billed monthly or yearly, and is limited to one refund per customer.
- Once a refund is issued, your subscription is cancelled, your access to Listo ends, and your stored email metadata is deleted.
After 30 days
Payments are non-refundable after 30 days. You can cancel at any time from your dashboard to stop future charges, and you keep access until the end of your current billing period.
How refunds are processed
- Refunds are issued to the original payment method only.
- We process approved refunds within seven (7) days and notify you by email when it is done. Depending on your card issuer, the refund may take 1–2 billing cycles to appear on your statement.
Billing issues
If you have a billing issue, please contact us first so we can resolve it quickly. Filing a chargeback without contacting us may result in your account being suspended.
Questions
If you have any questions about this policy, email support@listotech.ai. See also our Terms of Service.
This is a template provided as a starting point and is not legal advice. Have it reviewed by a qualified professional before launch.